The requirement – The requirement – We were asked to be involved in these audits for their continuing ISO 9001 certification due to our expertise in auditing food businesses, as this department has the school meals provision responsibility for school meals provision across the county.

The solution – All aspects of the service were considered from their management objectives, the resource management to achieve those objectives, and their progress towards achieving those objectives, through to ‘on the job’ aspects involving audits of several school sites to ensure that the systems were being maintained at all levels. This could not have been achieved in this environment without expert food hygiene knowledge.